Information we collect
When you place an order or contact us, we collect the details you provide: your name, email address, phone number (optional), shipping address, payment preference, and any notes you include. We do not process credit cards or store payment-card data on this website.
How we use your information
- To process and fulfill your order, and to arrange shipping.
- To send you order confirmations and reply to your inquiries.
- To provide customer support, including Certificate of Analysis (COA) requests.
Service providers we use
We rely on a small number of trusted third parties strictly to operate the store:
- Cloudflare — website hosting and security.
- Web3Forms — delivers your order request to our inbox.
- EmailJS — sends your order confirmation email.
- USPS / UPS — package delivery.
We do not sell, rent, or trade your personal information to anyone.
Cookies & local storage
This site uses your browser's local storage to remember your shopping cart between visits. We do not run advertising trackers. Any analytics we use is limited to aggregate, privacy-respecting traffic measurement.
Data retention & your rights
We keep order records only as long as needed for business and legal purposes. You may request a copy of your data, or ask us to delete it, by emailing [email protected].
Age requirement
This site and its products are intended for qualified researchers aged 21 or older. We do not knowingly collect information from anyone under 21.
Contact
Questions about this policy? Email [email protected].